In irantrainticket.com, we respect our users’ privacy and are committed to protecting and safeguarding their personal information. This page explains how we collect, use, store, and protect your information.
1. Information Collection
We may collect the following personal information from you:
Personal identification information: such as your name, surname, phone number, email address, and national ID number.
Transaction information: including payment details, purchase date and time, and travel details.
Technical information: such as your IP address, browser type, device information, and the time you visit the website.
2. Use of Information
The information we collect may be used for the following purposes:
To provide and improve our ticket purchase services and manage your requests.
To send notifications regarding your ticket purchase and travel status.
To offer customer support and respond to your inquiries or issues.
To analyze data in order to improve user experience and optimize services.
3. Information Sharing
We do not sell your personal information to third parties. However, your information may be shared in the following cases:
With railway companies: to complete the ticket purchase process and deliver travel services.
As required by law: if we are obligated to disclose information in response to legal requests or court orders.
With service providers: such as online payment gateways and technical support companies, who will have limited access to your information for the purpose of providing services.
4. Data Security
We implement various security measures, including encryption, SSL protocols, and restricted access, to ensure that your information is protected against unauthorized access, misuse, and disclosure. However, no security system is 100% secure, and we cannot guarantee the absolute security of your data.
5. User Rights
You have the right to:
Access: your personal information stored with us.
Rectify: any errors in your personal information.
Delete: request the deletion of your personal data, if legally applicable.
Restrict processing: request the restriction of processing your data under certain circumstances.
6. Cookies
Our website uses cookies to enhance your user experience and help us analyze how you use the site. You can block or limit cookies through your browser settings. However, some features of the website may not be available if cookies are disabled.
7. Changes to the Privacy Policy
We may update this privacy policy at any time without prior notice. We recommend regularly reviewing this page to stay informed of any changes. Any modifications will take effect immediately upon being posted on the site.
8. Contact Us
If you have any questions regarding our privacy policy or wish to exercise your rights, please contact us through the following information:
Email:
Phone:
Address:
